Last updated: 19 October 2026
This policy explains how Chengbi Jeweller collects and uses information when you visit chengbi.weixunxi.com, contact us or place an order.
Information we collect
We collect information you provide for accounts and orders, including your name, contact details, billing and shipping addresses and order details. Our inquiry form may collect your name, email address, company, country, requested quantity and requirements. Please provide only information needed for your inquiry or order.
The website also uses necessary cookies and similar storage to support the cart, checkout and login sessions. Our hosting and website services may record technical information, such as IP addresses, browser details and server logs, to operate and protect the website.
How we use information
We use information to process orders, arrange delivery, provide customer support, respond to inquiries, maintain accounts, prevent fraud and abuse, keep the website working and meet applicable legal obligations.
Service providers and payment
We share information with hosting, payment and delivery or fulfilment providers when needed to provide these services. PayPal processes payments under its own Privacy Statement.
The website uses Jetpack, an Automattic service, which may process technical, connection and security information. See Automattic’s Privacy Policy for more information.
You can choose to contact us through WhatsApp. That service processes information under the WhatsApp Privacy Policy.
International processing and retention
Orders ship from China, and information may be processed in China and other countries where our service providers operate. We retain information for as long as needed for the purposes described above and to meet applicable legal requirements.
Your choices and requests
Depending on applicable law, you may have rights to access, correct or delete your information or restrict certain processing. To make a privacy request, contact us on WhatsApp: +852 6204 0856. We may need to verify your identity before acting on a request. You can manage cookies in your browser; disabling necessary cookies may affect account, cart or checkout features.
Updates and contact
We may update this policy when our practices change. The date above indicates the latest update. For privacy questions, contact +852 6204 0856 on WhatsApp.